Published on march 15, 2020

We understand that there are many questions about the Coronavirus/COVID-19 and how it affects your stay on board of our ships. Our priority is to ensure the safety and well being of our customers and staff.
Because the situation and regulations may change on an hourly basis in the coming period, it is not always clear to us either.

We have listed the most frequently asked questions regarding the Coronavirus for you.

Last update: 25.06.2020, 10:00

We booked a sailingtrip for the period until June 20, 2020

Unfortunately, when you booked a sailing trip in the period up to June 20, 2020, your sailing trip will not take place. This decision is a result of the measures imposed by the government.

If you have booked a sailing trip in this period, you can transfer it free of charge to a period later in this year or up to 370 days in advance. We take the amount paid to us as a deposit for your rebooked sailing trip.

If you do not want to or cannot rebook your sailing trip, you will receive a voucher from us for the amount you paid to us. You can spend this amount for your next sailing trip. This way you have up to one (1) year after issuing the voucher to make a new booking. The departure date of the new trip must take place no later than October 31, 2022.

In this exceptional situation that has arisen as a result of the coronavirus / COVID-19, a refund of the advance payments is not possible. You will receive a voucher from us. This voucher is not redeemable for cash.

Can I still go on holiday after June 20, 2020?

After June 20, 2020 the government did not apply separate restrictive measures on our ships. That means we are carrying out the trips in consultation with our guests.

Approx. one month before departure we request that you provide us with the following information:
- First and last name of the participants
- Date of birth of the participants
- whether and which participants run a joint household
With this information the shipowner will make a decision, whether he / she can make the sailing trip with you, taking into account the measures in accordance with government guidelines. In this way we protect your and our health and avoid risks. So you can enjoy a carefree time on board.

Canceling of a sailingtrip with a departure date after June 20, 2020

You are more than welcome on board after June 20, 2020. The Dutch government has not issued travel restrictions for the Netherlands after that date. This means that our skippers can still go sailing with you. It is therefore only under certain circumstances possible to cancel or rebook the trip free of charge. Please contact us whether your trip is considered.
You will find the regular cancellation conditions in the general terms and conditions that were sent to you upon booking.

Whether your insurance covers the cancellation depends on your insurance. We advise you to contact your insurer about this.

Only in the event of travel restrictions for the Netherlands (code red) on the date of departure you can cancel your trip free of charge. As a result, this cannot be predicted far in advance. Should this be the case, we will inform you immediately and before the start of the trip.

Measures in connection with the coronavirus outbreak

Frisian Sailing Company and its affiliated vessel owners follow the recommendations of the designated health authorities and adjust our actions accordingly.
All our ships follow the applicable regulations and we draw our guests' attention to the usual hygiene instructions that apply:
- wash hands regularly for at least 20 seconds
- avoid touching your eyes, nose, and mouth with unwashed hands.
- cough in your elbow
- use paper tissues
- avoid of physical contact, including shaking hands and
- stay at a distance of 1,5 m 

If you have flu-like symptoms or a cold, we ask you to stay at home for the period announced by the government, so that we can guarantee the health of the other guests on board and our crews.

We are following the developments closely and will adjust our policy if necessary.

Current information

Current information regarding the corona virus can be found here:

Contact

If you still have questions that were not answered here please contact us on for further information.

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